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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

mark diaz

September 13, 2023

5  out of  5 rating by mark diaz
"Pili Hines was such a pleasure to work with, very smart, straightforward and friendly. Saved me some money and gave me more coverage than what I had with my previous auto insurance. 11/10! Definitely doing more business in the future with this man."

Char A.

August 16, 2023

5  out of  5 rating by Char A.
"My previous insurance kept raising their policy but Sarah, an agent with State Farm helped me tremendously. She is transparent, and cuts to the chase. She saved me a lot of money, and a lot of headaches. Thank you Sarah!"

Holly Goldstein

August 7, 2023

5  out of  5 rating by Holly Goldstein
"Tovah was amazing, smart and so helpful! I am so happy I found this agency!"

Michael Gayles

July 21, 2023

5  out of  5 rating by Michael Gayles
"Ms. Alvarez was knowledgeable, patient and professional as she walked me through our homeowners insurance policy."

Ralf Sonapora

July 14, 2023

2  out of  5 rating by Ralf Sonapora
"It's taken 3 month to withdrawal 1000 and a copy of my policy for the first time in 5 years after opening a life policy. And still nothing has arrived. Tried canceling but was told more than half of my money saved will be lost in this process. I was recommended to just wait and keep paying the policy to not loose any money. None of this was explained when first opening the account."

Ron Hufft

June 20, 2023

5  out of  5 rating by Ron Hufft
"They are all competent, efficient and polite. Aylin made the necessary changes regarding my auto insurance in about two minutes."

moe saphieh

June 13, 2023

5  out of  5 rating by moe saphieh
"They provide Excellent service and always deliver on their promises. Sarah fisher in particular always handles all my proofs of Ins and certificates for my food truck! Thank you!"

Keith Brock

June 4, 2023

1  out of  5 rating by Keith Brock
"Not responsive at all. Allowed our policy to become invalid and did not inform us. Filed a complaint with state farm. Awful service"

Alan Iannaccone

May 26, 2023

5  out of  5 rating by Alan Iannaccone
"Isabella Davi took my last minute insurance transfer request on a Friday and was able to make sure the transfer process was as swift as possible! Thanks!"

Mark Kalinowski

February 27, 2023

5  out of  5 rating by Mark Kalinowski
"Very broad knowledge of insurance recommendations"

Christine Vota

January 28, 2023

5  out of  5 rating by Christine Vota
"Great service and very knowledgeable about insurance."

Sonia Pena

January 21, 2023

5  out of  5 rating by Sonia Pena
"Helpful and friendly"

Insomnia 49

December 22, 2022

5  out of  5 rating by Insomnia 49
"Needed to purchase commercial liability and auto insurance. Was struggling to find a good insurance at an affordable rate, luckily Aylin Alvarez was there to help us out through the whole process. Got us what we needed with ease and with an amazing attitude, all at a price point that aligns with our budget. Cannot thank her enough."

F1 Guy

December 4, 2022

1  out of  5 rating by F1 Guy
"if you have been getting Robo calls , like i have for 4 or 5 times a day for 5 years. Jared Burns Coffin is the one buying the leads from the company that makes the calls. call such as "hello my name is Shawn from insurance services" don't use his insurance and encourage this"

Karl Pfeiffer

November 22, 2022

5  out of  5 rating by Karl Pfeiffer
"Aylin at Jared's State Farm office has been most helpful today, and just helped me add our teen to our policy after she passed her DMV test. The additional premium was much less than expected, as she applied discounts for good school grades and our customer loyalty. Thanks, Aylin!"

Joseph Jang

October 7, 2022

5  out of  5 rating by Joseph Jang
"Did such a great job with my insurance policy. Was fast, kind and took the time to actually know about my necessities. I've only talked a little with Limmy but she would do whatever she needs to, in order to help. Thank you all for the support that I've received."

John Dong

August 31, 2022

5  out of  5 rating by John Dong
"When I applied for my homeloan, Sara provided very professional service. I appreciate her help."

Juan Pavon

August 27, 2022

5  out of  5 rating by Juan Pavon
"I’m pleased to have purchased auto insurance from State Farm in concord ca. Jared found a great bundle for me which included rental/ auto insurance."

Mengxi Liu

June 29, 2022

5  out of  5 rating by Mengxi Liu
"Excellent service, very efficient and customer friendly. Additionally, the best price I could find"

Ty Rivera

June 29, 2022

5  out of  5 rating by Ty Rivera
"Renewed my policy today and my Account Representative Kimberley Lee was a huge help. She helped break everything down and really worked with me to find the best coverage possible. The process was very quick and easy, but also very informative. The customer service I received here from everyone was great, But Kim was by far the best. Looking forward to keeping my relationship with State Farm for many years."

Alicia Gomez

June 28, 2022

5  out of  5 rating by Alicia Gomez
"Very happy with this company especially if you need commercial food truck insurance of liability,Yessenia Z. has helped me through some stressful times and she always takes care of us. Thank you again 😊"

Frank Kumar

June 25, 2022

5  out of  5 rating by Frank Kumar
"I was looking for a homeowners insurance quote for my house. Tovah Kleiman, Senior Account Representative from Jared Burns-Coffin State Farm agency responded to my call. Tovah was very courteous, extremely knowledgeable, and professional. She followed through my entire transaction including an insurance quote and collecting data for underwriting my homeowner policy. She kept me informed on progress throughout the process. I enjoyed doing business with Tovah and look forward to a continued business relationship with her on my insurance needs."

Charla Andrade

May 24, 2022

5  out of  5 rating by Charla Andrade
"Jared is very knowledgeable in all insurance & finance business!! He has the best team to help with sales & service as well! State Farm is the best & Jared, with his amazing team, shows that excellence of knowledge & service to the clients daily! Thanks Jared!"

Amanda Rivera

May 13, 2022

5  out of  5 rating by Amanda Rivera
"I want to acknowledge the employee Yessenia Z. for giving me excellent customer service. She went above and beyond for making the sale easy. Thank you Yessenia for being great at what you do."


April 8, 2022

5  out of  5 rating by THE BAY FAMILY
"Sara is so helpful every time! She makes the whole process so quick and simple."