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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Kerkhoff

Ken Kerkhoff

January 10, 2025

5  out of  5
rating by Ken Kerkhoff
"Tovah and Daniel provided fast and accurate responses to my insurance questions."
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Hans Geilhufe

January 9, 2025

5  out of  5
rating by Hans Geilhufe
"It was very good"
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Kitty Litterati

January 9, 2025

5  out of  5
rating by Kitty Litterati
"Gian Panetta could not have been more helpful when i contacted him after my fire insurance was canceled by Farmers. While he could not write me a policy, he walked me through all the steps I needed to take. He was available 24/7 and always returned my calls promptly. He was both highly knowledgeable and caring. Once State Farm starts writing new policies in CA again, I will be turning to Gian for all my insurance needs."
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Corey Parsons

December 30, 2024

1  out of  5
rating by Corey Parsons
"Rude assistant when I called the office. She basically called me a liar and couldn't maintain a professional attitude. Also, she provided no solution. Way too much $$$ for all the trouble"
We responded:
"Thank you Corey. So happy that Gian at our Jared Burns- Coffin State Farm Agency was receptive to your needs and made your interaction easy. We appreciate your business. "
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Giselle Martinez

November 18, 2024

5  out of  5
rating by Giselle Martinez
"Muchísimas gracias muy amable tu atención!!!! me resolviste todas mis preguntas y me dieron un Mazda cx5 muy cómodo para mi y mis niños Muchísimas gracias!!!!"
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Dixon de Leña

November 8, 2024

5  out of  5
rating by Dixon de Leña
"Emilia has done a remarkable job of cleaning up a great deal of confusion that arose with changes to coverage. More steps to be accomplished but I have confidence it will be done. Kudos!"
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Roger Artley

November 2, 2024

5  out of  5
rating by Roger Artley
"Quick, efficient service!"
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Straw Hat Pizza Hayward

October 29, 2024

5  out of  5
rating by Straw Hat Pizza Hayward
"Jared’s office is amazing! Sara is a super hero. She’s very attentive and anything I need is just an email away. She responds quickly and promptly and gets the job done. Love the service and the staff!! I have my business, home and vehicles insured with Jared’s office and definitely never disappointed."
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Natalie Pruis

October 25, 2024

5  out of  5
rating by Natalie Pruis
"Tania was so helpful with the quote we needed as well as how this impacted our current policy. She was clear and quick to answer my questions and seek what was best for us too."
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Lynda Plummer

October 24, 2024

5  out of  5
rating by Lynda Plummer
"Aylin was so helpful on a loan transaction that I'm working on for her insured and my borrower. Her service was over the top! What amazing customer service - Thank you!!"
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Mark Reilly

October 19, 2024

5  out of  5
rating by Mark Reilly
"They made comparison shopping for insurance easy, very professional."
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1008 NHNT

October 14, 2024

1  out of  5
rating by 1008 NHNT
"Typical StateFarm agent. Overly aggressive and rude."
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Rick Kolbuch

October 11, 2024

5  out of  5
rating by Rick Kolbuch
"Sara provided great service !"
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Shane Birdsong

October 11, 2024

5  out of  5
rating by Shane Birdsong
"Great. Customer service deserves a 20 percent raise. Exceptional service!"
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Beatriz Rodriguez

October 10, 2024

5  out of  5
rating by Beatriz Rodriguez
"Always a great customer service. Thank you ladies for making it easy for me to get the best coverage for my policies.🫶"
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Debby Schellhammer

October 9, 2024

5  out of  5
rating by Debby Schellhammer
"Very pleasant and helpful!"
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David Hegelmeyer

October 8, 2024

5  out of  5
rating by David Hegelmeyer
"Saved a lot of money switching to State Farm! Excellent customer service, we love how well taken care of we are through this office. Such friendly staff and so easy to speak to someone. It’s so nice to have such amazing service!"
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ted hochstein

October 8, 2024

5  out of  5
rating by ted hochstein
"Very knowledgeable and has great follow through and communication skills"
We responded:
"So happy to hear that our team here at Jared Burns-Coffin - State Farm Agency was able to assist you Ted. We appreciate hearing such positive feedback from our clients. "
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Katelyn Tiller

October 4, 2024

5  out of  5
rating by Katelyn Tiller
"Tovah is absolutely wonderful! Fast and efficient"
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Oberlin Garza

October 3, 2024

5  out of  5
rating by Oberlin Garza
"muy buen lugar muy buena experiencia la senorita tania Olaez muy buena en su travajo de gran ayuda"
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George Lapane

September 30, 2024

5  out of  5
rating by George Lapane
"Great customer service. Tania was courteous, friendly, and professional."
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Stephen Thatcher

September 18, 2024

5  out of  5
rating by Stephen Thatcher
"as always sara gives great service and assistance with all my questions."
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Karen Brunken

September 6, 2024

5  out of  5
rating by Karen Brunken
"I got my renewal and new car about the same time. Called the Calif. office and left a message to update my policy. Later, I called the local office and she was kind enough to contact someone named Tania. What a delightful young lady. Poliet, efficient and timely. No wonder State Farm is a success! Thanks"
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Ashley

August 23, 2024

1  out of  5
rating by Ashley
"Was in a very minor accident with one of their agents at this location. My bumper wiped completely clean and a scratch on the car he was driving. I have a video of the accident from the parking lot it occurred in and the agent wouldn't provide his insurance until the next day. He was even trying to sell me insurance in the middle of it all. Very unprofessional that he is even trying to claim injury, which is fraud. Shame on him and this company!"
We responded:
"Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during the minor accident with one of our team members. However, we would like to clarify that the incident you mentioned occurred outside of work and does not reflect our business practices. We are committed to maintaining professionalism and providing excellent service to our customers and we have addressed the issue internally. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out me. Jared Burns-Coffin, Agent 925-682-0800 "
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Hanne Sydskjoer

August 20, 2024

5  out of  5
rating by Hanne Sydskjoer
"Sara Fish has been our correspondent in the State Farm office of Jared Burns-Coffin for several years. She has always responded promptly, been very helpful, and given solutions when needed. We thank her for her great services over all of the years we have worked together. Gregory & Hanne, San Francisco"